SHIPPING POLICY

A LEGAL DISCLAIMER

This Shipping Policy applies to all orders placed through Thoughtful Finds, a DBA of Hot Salt LLC.

SHIPPING POLICY - THE BASICS

Subscription Box Shipping Schedule

Thoughtful Finds operates on a pre-sale subscription model.

• Pre-sales open on the 1st of each month

• Pre-sales close on the 25th of each month

• Vendors deliver products between the 25th–30th

• Subscription boxes ship on or around the 5th of the following month

Shipping timelines are estimates and may vary.

Shipping Locations

• We currently ship within the United States only

• International shipping is not available at this time

Shipping Rates

• Shipping costs are calculated at checkout

• Subscription box pricing includes shipping unless otherwise stated

Tracking & Delivery

• A shipping confirmation email with tracking will be sent once your order ships

• Thoughtful Finds is not responsible for carrier delays, weather issues, or incorrect address information provided by the customer

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Thoughtful Finds is not responsible for lost or stolen packages. Please ensure you ship to a secure location.

Damaged or Incorrect Items

If your order arrives damaged or incorrect:

• Contact us within 48 hours of delivery

• Include photos of the damaged item and packaging

• Email orders@thoughtfulfinds.com

Approved claims may result in a replacement or store credit at our discretion.

Contact

Shipping questions may be directed to:

orders@thoughtfulfinds.com

WHAT TO INCLUDE IN THE SHIPPING POLICY

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.